The company last winter failed to receive electronic readings from gas meters of about 4,400 North Dakota residences, said Bonnie Lund, Xcel’s senior communications rep in the state.
That equals about 10 percent of all North Dakotans whom Xcel serves, and customers must now retroactively pay for the energy Xcel approximates they used.
For more information
Customers affected by Xcel Energy’s meter reading failures can call (800) 895-4999 about payment options, including an installment plan that does not charge interest.
What do you think about this at a time when energy companies are recording record profits ?
1 comment:
I wish I could do this in my company!
Post a Comment